Simulation with Digital Humans for Managerial Coaching

Executive Summary

QLytix designed a Virtual Reality (VR) training course for an enterprise client, focusing on enhancing managerial coaching skills. This course utilized advanced VR environments with lifelike digital humans, creating a highly immersive and interactive experience. It aimed at training managers in effective communication and coaching techniques, significantly improving their ability to mentor and develop their teams.

Introduction

In the fast-paced corporate world, effective managerial coaching is more important than ever. QLytix, in collaboration with a major enterprise client, developed a cutting-edge VR-based training program. This program featured state-of-the-art digital human simulations, enabling learners to engage in realistic coaching scenarios. This approach aimed to refine managerial skills in a practical, impactful manner.

Objectives

The VR training course set out to:

• Boost managerial coaching skills through life-like simulations.
• Engage learners with high-quality digital human interactions.
• Utilize VR technology for a more immersive learning experience.
• Drive measurable improvements in coaching effectiveness.

Development of VR Environment

The VR environment developed by QLytix included:

Lifelike Digital Humans:
High-quality digital representations of various corporate roles, offering realistic interactions.

Interactive Scenarios:
Simulated coaching situations where learners could practice and refine their skills.

Branching Dialogue Options:
Diverse conversation paths based on the learner’s choices, providing a dynamic learning experience.

Training Course Structure

The course comprised three primary stages:

Observation Phase:
Learners watched a digital human supervisor give feedback to a junior team member.

Interaction Phase:
Engaging in coaching dialogues with the digital human supervisor.

Follow-up Scenarios:
Additional situations to further apply and solidify coaching skills.

Analytics and reporting

Capturing the learner’s response:

The learner’s response while making decisions in the virtual scenarios were evaluated on:

• Communication effectiveness.
• Quality and impact of coaching guidance.
• Decision-making in varied coaching scenarios.

Evaluation and reporting:

• The learner’s response would be graded based on a predefined matrix.

• The grades would be reported to a custom created reporting application.

• The program admin would be able to log into the reporting application to view performance and completion status for all learners.

• The program admin would also be able to download these reports and share it with other stakeholders.

Results

Engagement and Skill Improvement

The training led to a marked increase in both engagement and coaching skills:

Engagement Rate:
Above 90% of the managers found the training highly engaging.

Skill Enhancement:
There was a 75% improvement in coaching competencies post-training.

Business Impact

The realistic digital human simulations led to:

Improved Coaching Effectiveness:
A 60% increase in the ability to provide impactful feedback and guidance.

Positive Participant Feedback:
85% of the managers felt more confident and capable in their coaching roles.

Creative Achievement:
The quality of the digital human simulations was highly praised, with a 95% satisfaction rate for realism and interactivity.

Conclusion

QLytix’s VR training program, with its innovative use of digital human simulations, represents a significant leap forward in managerial training. The combination of cutting-edge technology and practical training scenarios provided a unique and effective learning experience. The notable improvements in managerial coaching skills, coupled with high engagement and satisfaction rates, highlight the success of this approach.