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With 85% of business leaders predicting a significant increase in skills development needs due to digital and AI advancements, Learning and Development (L&D) leaders must make informed decisions when selecting content providers. The right provider can drive engagement, upskilling, and business impact, while the wrong choice can lead to low adoption and wasted investment.
To ensure you select the best fit, here are five essential best practices to evaluate digital learning content providers.
1. Define Your Critical Skills Needs
Before comparing providers, clarify what skills your workforce needs. This involves:
Building a skills-sensing network – Collaborate across departments to identify evolving skills gaps.
Using AI-driven skills data – Leverage AI-powered HR and L&D tools to detect emerging skill trends.
A well-defined skills framework helps narrow down providers, ensuring alignment with business priorities.
2. Assess Content Quality & Relevance
Many providers boast massive content libraries, but quantity doesn’t always mean quality. To avoid investing in outdated or irrelevant content, evaluate:
Skills coverage – Does the content align with your critical skills list?
Content variety – Are there diverse formats (videos, interactive exercises, labs)?
Author credibility – Are courses created by recognized industry experts?
Refresh rate – How often is content updated to keep pace with industry changes?
A structured evaluation process ensures you select content that’s engaging, current, and applicable.
3. Investigate Data & API Capabilities
Effective L&D strategies require clear data insights to measure progress. Ask providers about:
In-app analytics – Can you track learner engagement, completion rates, and skills improvement?
API integration – Can the provider’s data integrate with your LMS, LXP, or HR platforms?
Reporting flexibility – Can you customize reports and extract data easily?
Robust data visibility and integration ensure seamless tracking of learning impact.
4. Evaluate Ease of Administration & Platform Management
Even the best content is ineffective if the platform is hard to manage. Key factors to review:
License management – Can licenses be automated or bulk assigned?
Team & role setup – Can managers access reports for their teams?
Catalog updates – How frequently is outdated content removed or replaced?
A well-structured platform should be efficient to administer, reducing manual effort for your L&D team.
5. Analyze AI & Innovation Capabilities
Many providers now integrate AI to enhance learning, but not all AI features add value. Evaluate:
Personalization – Does AI tailor learning paths based on user behavior?
AI-generated content – Can AI create or recommend content effectively?
Chatbots & virtual coaches – Do AI assistants enhance the learning experience?
AI should enhance, not complicate learning. Choose a provider whose AI capabilities align with your goals.
Final Thoughts
Selecting a digital learning content provider is a strategic decision that impacts upskilling, engagement, and business growth. By following these five best practices, L&D leaders can ensure they invest in high-quality, scalable, and data-driven learning solutions.
At QLytix, we specialize in custom eLearning, VR/AR training, and AI-driven learning solutions that align with your organization’s needs. Looking for expert guidance on choosing the right provider or building a future-proof L&D strategy? Reach out to us today – we’re here to help.